Terms of service

Version 1.0 · 7 September 2026

These terms govern your purchase and use of anything sold on oscillateaudio.com. They are written to be read, not to be survived. Where a plain sentence and a legal one disagree, the plain sentence is what we meant.

1. Who you are dealing with

Oscillate Audio is a brand of Nature Tuned LLC, a limited liability company registered in New Mexico, USA, at 8206 Louisiana Blvd NE, Ste A #7491, Albuquerque, NM 87113. Full details are in the imprint.

Your purchase contract is not with us directly. Orders are processed by Paddle.com Market Ltd as our authorised reseller and merchant of record. Paddle is the seller on your receipt, the party that charges your card, and the party that handles sales tax and VAT for your country. Their buyer terms apply to the payment itself.

2. What we sell

Digital audio files and Max for Live devices, delivered as a download. Nothing is shipped, nothing is streamed, and nothing requires an account or a licence server. What you download is yours to keep on your own machines.

Products marked Soon are announcements, not offers. You cannot buy them yet and no payment is taken for them.

3. Prices and tax

Prices are shown in US dollars and exclude sales tax or VAT. The applicable tax is calculated at checkout based on your country and shown before you pay. The total displayed at checkout is the total charged.

We may change prices at any time. A change never affects a purchase already made.

4. Delivery

A personal download link appears immediately after payment and is also sent to the email address you gave at checkout. The link is valid for 72 hours and works up to five times.

If a link expires, fails, or never arrives, that is our problem to fix, not a refund case. Write to [email protected] with your order number and we reissue it. There is no deadline on that.

5. What you may do with it

Everything you buy is royalty-free for use in your own work, including commercial releases, with no credit and no clearance required. What you may not do is resell or redistribute the raw files. The full terms are on the licence page and form part of this agreement.

6. Refunds

Fourteen days, no justification required, as described on the refunds page. That policy is offered voluntarily and goes beyond what the law requires of us.

7. Your account — there isn't one

We do not create accounts and we do not store passwords. Your download link is the only credential involved, which is why it is personal to you and why sharing it is a breach of the licence.

8. Fair use of this site

Do not attempt to circumvent the download limits, script the checkout, or take the site apart looking for files. If you find a way in, tell us — we would rather hear it from you than from somebody selling the pack.

9. What we do not promise

Software is supplied as it is. We test every release in real projects before it goes up, but we cannot promise it works with every version of every host on every machine. Requirements are listed on each product page; check them before buying.

To the extent the law allows, our liability is limited to what you paid for the product in question. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited.

10. If we stop

Nothing you bought stops working. There is no licence server to switch off and nothing expires. Files already on your disk remain yours under the licence, whatever happens to us.

11. Changes to these terms

We may update this page. The version and date at the top always say which text is current. A change applies to purchases made after it is published, never retroactively.

12. Law and disputes

These terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of law rules. If you are a consumer in the European Union or the United Kingdom, this does not deprive you of the protection of the mandatory law of your country of residence, and you may bring proceedings there.

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.